AI in the workflow
Useful automation, agentic systems, model behavior, and the places where judgment still matters.
Personal notes from the edge of systems work
myreflection.org
A quiet place for technical thinking, practical experiments, and a few unfinished thoughts about AI, insurance, Salesforce, and the work of making complex things useful.
This site is intentionally light to begin with. It will grow into a working notebook: part technical journal, part field notes, part place to test ideas in public.
Threads
Likely directions
Insurance systems
Policy data, operating models, claims, risk, and the quiet complexity behind products people rely on.
Salesforce craft
Architecture, integration, platform tradeoffs, and the practical realities of making CRM systems behave.
Notes
Coming into focus
The beginning
A placeholder for the first proper piece. For now, the room is built and the lights are on.
AI, insurance, Salesforce
Early sketches will probably live here before they become more polished writing.